Privacy Policy

Jetspire Exterior Cleaning Ltd. (“Jetspire,” “we,” “us”) respects your privacy. This policy describes how we handle information when you use our website, forms, phone, email, or text to request services or communicate with us. It is provided for general information and does not constitute legal advice. For questions, contact jetspire1@gmail.com.

Information we collect

• Quote and lead forms: such as your name, phone number, email address, service interest, property details, and any message you choose to send.
• Communications: information you provide when you call, text, or email us, including photos you send for estimating.
• Technical data: basic server or analytics information typical of websites (for example, general device or browser type and pages viewed), as collected by our hosting or analytics providers.

How we use information

• To respond to quote requests and schedule or perform services you ask for.
• To communicate with you about your project, follow-up, or customer support.
• To operate, secure, and improve our website and business operations.
• To meet legal, insurance, or accounting requirements where applicable.

Disclosure and service providers

We do not sell your personal information. We may share information with trusted service providers who assist us—for example, email or spreadsheet tools used to log leads, hosting providers (such as Vercel), or analytics services—only as needed for the purposes above. Those parties are expected to use your information only on our instructions and in line with appropriate safeguards.

Retention

We keep contact and project-related information only as long as needed for quoting, performing work, warranties, billing, and legal obligations, then we delete or anonymize it where reasonable.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Your choices

• You may request access to or correction of your personal information, subject to law.
• You may withdraw consent for non-essential uses where consent is required, subject to legal or contractual limits.
• For marketing (if we ever send it), we will provide a way to opt out.

BC and Canada

We operate primarily in British Columbia. Depending on the circumstances, provincial privacy laws (such as BC's Personal Information Protection Act) or other Canadian privacy rules may apply. If you have a concern you cannot resolve with us directly, you may contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do; continued use of our website after changes means you accept the revised policy.